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Family Promise of Gwinnett County is a community based response that brings existing local resources together to help homeless children and their families regain their housing and their independence, while maintaining their dignity. We mobilize congregations of faith, community volunteers, and social service agencies. Through intensive case management and counseling, we address the underlying causes of homelessness. Together we are ending homelessness – one family at a time.

Family Promise of Gwinnett offers a program that provides shelter to children and their families experiencing homelessness. We offer a 30 to 90 day program with the goals for families to Make Money, Save Money and Find Housing. Families are able to stay overnight at our Promise Haven facility and receive hospitality from our amazing congregation and community volunteers. Families who meet eligibility requirements stay at Promise Haven in the evenings and use our Day Center during the day as needed. The day Center provides families with access to a mailing address, counseling services, case management and a place to go when Promise Haven is closed during the day.

We rely on faithful volunteers to provide evening meals at Promise Haven, serve as overnight hosts on weekends, assist our office staff at the Day Center, put on special events, serve on our Board of Trustees, and help on our marketing, fundraising and facilities committees.

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Volunteers with Family Promise children at Norcross First United Methodist Church.

Volunteers with Family Promise children at Norcross First United Methodist Church.


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We review applications from literally hundreds of families applying to be part of the Family Promise. Our Program Advocate assists the accepted families in developing a realistic plan of action to regain stability and establish a savings account. Qualified families are admitted for 30 days. Families who complete their goals and adhere to guest guidelines may extend their stay for another 30 days. The maximum stay is usually 90 days.

Our staff and volunteers do not have the expertise to serve families who are struggling with domestic violence, mental illness, or drug and alcohol abuse. We refer these individuals and families to other social service agencies throughout Gwinnett County and the Metro Atlanta area.

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